Accounts Receivable Analyst

About the Role

At TD SYNNEX, we connect the world with the power of technology-and our Finance team plays a critical role in making that possible. As an Accounts Receivable Analyst, you will help ensure the financial health of our business by managing customer accounts, resolving discrepancies, and driving timely collections.

This role is ideal for someone who enjoys problem-solving, working with data, and collaborating across teams in a fast-paced, global technology organization. You'll gain exposure to complex accounts, develop your financial acumen, and build a strong foundation for career growth within TD SYNNEX.

What You'll Do

In this role, you will own and manage assigned accounts receivable balances, ensuring accuracy, compliance, and timely resolution. Your responsibilities include:

• Reconcile assigned customer accounts accurately and efficiently, operating within defined authority levels
• Research accounts receivable histories for new and existing customers to identify trends, discrepancies, or risks
• Proactively contact customers regarding payment status based on aging reports and review codes
• Identify and resolve issues blocking payment, escalating risks or red flags to management as appropriate
• Manage open discrepancies, invoice questions, and credit memo activity to drive timely resolution
• Determine next steps for resolution by analyzing account data and applying sound judgment
• Accurately research invoices, credits, and related documentation using internal systems
• Complete customer applications and documentation in accordance with compliance guidelines
• Collaborate with internal partners (Sales, Credit, Customer Service) to resolve account issues
• Participate in on-call coverage during non-standard work hours when business needs require

What We're Looking For

We're looking for motivated, detail-oriented professionals who are eager to grow their careers in finance within a collaborative environment.

Required Qualifications

• 1-3 years of relevant experience in Accounts Receivable, Finance, or a related field
• High school diploma or equivalent
• Working knowledge of accounts receivable reconciliation and credit procedures
• Basic understanding of RMA and program processes (from RMA issuance through credit or program conclusion)
• Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook
• Ability to identify common accounts receivable issues and support problem resolution with guidance

Preferred Qualifications

• Associate degree in Accounting, Finance, or a related field
• Experience working in a high-volume, fast-paced environment
• Exposure to ERP or financial systems and the ability to learn new technologies quickly
• Bilingual in English and French is considered an asset

Skills & Competencies

• Strong attention to detail and accuracy
• Effective time management and ability to prioritize multiple tasks
• Clear written and verbal communication skills in English
• Bilingual in English and French is considered an asset
• Comfortable collaborating with individuals across diverse backgrounds and identities
• Adaptable, resilient, and able to work under pressure during peak periods
• Demonstrated integrity and commitment to confidentiality and ethical business practices

Working Conditions

• Hybrid work environment (combination of in-office and remote work): 3 days (Tues-Thurs) in office and Monday and Friday remote
• Professional office setting
• Occasional non-standard hours or overtime based on business needs

In accordance with Ontario's pay-transparency requirements, this role offers an annual base salary range of $54,000-$60,000 CAD, with the exact amount determined by candidate qualifications, relevant experience, internal equity, and geographic work location.

-------------------------------------------------------------------------------------------------------------------------

Analyste des comptes clients (Accounts Receivable Analyst)

A propos du poste

Chez TD SYNNEX, nous connectons le monde grace a la puissance de la technologie - et notre equipe des finances joue un role essentiel pour y parvenir. A titre d'analyste des comptes clients (Accounts Receivable Analyst), vous contribuerez a la sante financiere de l'entreprise en gerant les comptes clients, en resolvant les ecarts et en assurant des recouvrements effectues en temps opportun.

Ce poste est ideal pour une personne qui aime resoudre des problemes, travailler avec des donnees et collaborer avec diverses equipes au sein d'une organisation technologique mondiale et dynamique. Vous serez expose(e) a des comptes complexes, developperez votre expertise financiere et batirez une base solide pour l'evolution de votre carriere chez TD SYNNEX.

Vos responsabilites

Dans ce role, vous serez responsable de la gestion des soldes de comptes clients qui vous sont assignes, en veillant a l'exactitude, a la conformite et a la resolution rapide des dossiers. Vos principales responsabilites incluent :

• Effectuer la conciliation des comptes clients assignes de facon precise et efficace, conformement aux niveaux d'autorite etablis
• Analyser l'historique des comptes clients nouveaux et existants afin d'identifier les tendances, ecarts ou risques potentiels
• Communiquer de facon proactive avec les clients concernant le statut des paiements, selon les rapports d'anciennete et les codes de revision
• Identifier et resoudre les enjeux bloquant les paiements, et signaler les risques ou indicateurs preoccupants a la direction lorsque requis
• Gerer les ecarts ouverts, les questions liees aux factures et les notes de credit afin d'assurer une resolution rapide
• Determiner les prochaines etapes de resolution en analysant les donnees des comptes et en exercant un jugement professionnel
• Effectuer des recherches precises sur les factures, credits et documents connexes a l'aide des systemes internes
• Completer les demandes et la documentation des clients conformement aux lignes directrices de conformite
• Collaborer avec les equipes internes (Ventes, Credit, Service a la clientele) pour resoudre les problematiques liees aux comptes
• Participer a une rotation de disponibilite (sur appel) lors d'heures de travail non standards, selon les besoins de l'entreprise

Profil recherche

Nous recherchons des professionnel(le)s motive(e)s, rigoureux(ses) et desireux(ses) de faire evoluer leur carriere en finance dans un environnement collaboratif.

Exigences requises

• De 1 a 3 ans d'experience pertinente en comptes clients, finance ou dans un domaine connexe
• Diplome d'etudes secondaires ou l'equivalent
• Connaissance pratique des processus de conciliation des comptes clients et des procedures de credit
• Comprehension de base des processus RMA et des programmes (de l'emission du numero RMA jusqu'au credit ou a la conclusion du programme)
• Maitrise des outils Microsoft Office, notamment Excel, Word et Outlook
• Capacite a identifier les enjeux courants lies aux comptes clients et a soutenir la resolution de problemes avec encadrement

Qualifications souhaitees

• Diplome d'etudes collegiales (DEC) en comptabilite, finance ou dans un domaine connexe
• Experience dans un environnement a volume eleve et a rythme rapide
• Exposition a des systemes ERP ou financiers et capacite a apprendre rapidement de nouvelles technologies
• Le bilinguisme (anglais et francais) constitue un atout

Competences et aptitudes

• Grand souci du detail et sens de l'exactitude
• Excellente gestion du temps et capacite a prioriser plusieurs taches
• Bonnes aptitudes en communication ecrite et verbale en anglais
• Le bilinguisme (anglais et francais) constitue un atout
• Aisance a collaborer avec des personnes issues de milieux et d'identites diversifies
• Capacite d'adaptation, resilience et aptitude a travailler sous pression lors des periodes de pointe
• Integrite demontree et engagement envers la confidentialite et les pratiques commerciales ethiques

Conditions de travail

• Environnement de travail hybride (combinaison de travail au bureau et a distance) : 3 jours (du mardi au jeudi) au bureau et en teletravail les lundis et vendredis
• Milieu de travail professionnel
• Heures non standards ou heures supplementaires occasionnelles selon les besoins de l'entreprise

Conformement aux exigences de transparence salariale de l'Ontario, ce poste offre une fourchette salariale annuelle de base de 54 000 $ a 60 000 $, le salaire exact etant determine en fonction des qualifications du ou de la candidat(e), de l'experience pertinente, de l'equite interne et du lieu geographique de travail.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!