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Director of Human Resources

Omni Hotels & Resorts
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Oct 26, 2026
Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.
Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.
Overview
Nestled on 1,350 acres of pristine beachfront and natural marshlands, Omni Amelia Island Resort & Spa offers an exceptional guest experience rooted in genuine hospitality, luxury, and service excellence. We are seeking a dynamic and strategic Director of Human Resources to serve as a key member of the resort's executive leadership team and lead all aspects of the human resources function for this world-class destination resort.
The Director of Human Resources is responsible for overseeing all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position plays a pivotal role in fostering a positive and inclusive work culture while ensuring compliance with employment laws and regulations.
Responsibilities
Culture
* Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetings on a rotation basis.
* Engage with associates by walking around the property several times a day.
* Drive a strong Omni culture by planning and executing associate events.
* Promote engagement surveys and ensure participation from our associates. Conduct feedback sessions and implementation of action plans.
* Ensure the hotel implements effective recognition programs that reward our associates for their hard work and performance.
Employee Relations
* Foster a positive work environment that promotes employee engagement and morale.
* Provide counsel and assistance to management in regard to associate relations, supervision and administration ensuring coaching is objective, fair and effective.
* Address associate concerns and ensure fair and consistent application of policies and procedures.
Recruitment
* Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions.
* Attend off-property recruitment events/job fairs.
* Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.
* Actively engage in community activities including volunteerism. Form relationships with third party staffing agencies/organizations that assist candidates in finding employment.
Administrative
* Administers compensation policies and programs. Conduct local wage surveys and review/adjust as needed. Monitor wage increases and adjustments.
* Support Shared Services and act as on-property liaison for benefits and recruitment.
* Participate in the Hotel's budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted and the department's expenses are in line with expectations.
Compliance
* Ensure compliance with all federal, state, and local employment laws and regulations. Stay abreast of all federal and state laws and keep management advised of changes. Implement changes as needed.
* Partner with Corporate Legal to respond to EEOC Charges and other government charges.
* Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.
* Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker's compensation incidents/accidents and partner with monthly safety meetings.
* Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information.
Learning & Development
* Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards.
* Implementation of Omni's hourly training programs and management development programs to include Power of Engagement and Manager orientation.
* Build the talent bench through continuous and engaged/strategic succession planning.
* Identify development opportunities for Associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms.
Strategic Leadership
* Develop and implement HR strategies aligned with the hotel's and Omni's overall goals. Act as a key member of the executive committee and serve as a trusted advisor to the General Manager on human capital issues.
Qualifications
* Six or more years of experience as an HR Director or in a similar role within the Hotel/Resort industry preferred
* Extensive knowledge in Employee Relations, including conducting investigations, crafting responses to government agencies, and managing grievances.
* Demonstrated ability in leadership fostering employee development, fostering teamwork across departments, and delivering outstanding customer service.
* Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem solving abilities.
* Proficient in computer skills, including Microsoft Office and Windows.
* A bachelor's degree is preferred but not mandatory; equivalent experience will be considered.
* PHR Certification preferred.
* Must be able to work a flexible schedule including nights, weekends and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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