New

Director Service Now

Tata Consultancy Services
$200,200 - $270,900
United States, New Jersey, Edison
Oct 28, 2026
Job Description Business Development - Drive sales and solution activities, solution designing, and project planning - Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable - Identify target accounts to focus on joint GTM for partner led growth - Identifying and pursuing new business opportunities, creating proposals, responding to RFPs/RFIs, and driving revenue growth within assigned accounts. - Grow MSP footprint through various joint positioning along with ServiceNow account executive/team - Craft a sales approach for focus accounts based on business priorities and by identifying white spaces where ServiceNow can be positioned - Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams - Evolve business solutions, articulate as appropriate to client audiences - Enable product demos and support proof of concepts as required - Developing long-term strategic roadmaps for clients and creating account plans to align with their business goals. - Develop client engagement strategies and roadmaps for ServiceNow adoption for existing customers - Managing pipeline and TCV targets for the geography to drive exponential growth - Working closely with internal teams, such as sales, marketing, alliances and delivery, to ensure the right positioning of TCS capabilities - People management including hiring, mentoring, performance appraisals of reporting team - Provide inputs to delivery organization on talent needs for the region, based on ongoing and upcoming pursuits - Collaborate with Industry & account teams in the region to better position ServiceNow to solve enterprise and industry challenges Practice Growth - Supporting practice initiatives and strengthening ServiceNow capabilities in the region - Provide inputs for offerings build and innovation - Enable positioning of TCS as a leading partner of ServiceNow in the region, by participating in regional events, publishing white papers, leading industry PoV Qualifications: - 12+ years of experience in client-facing roles, account leadership, or sales - 5+ experience in ServiceNow modules ( ITSM/ITOM/HRSD/CSM/S2P/SecOps) - Strong experience in positioning TCS capabilities around Enterprise Solutions - Stakeholder management, Communication and organizational navigation skills - Hands-on experience creating and delivering winning proposals and present ations. - Outstanding interpersonal abilities for handling relationships with customers, market teams, internal experts and partner (product vendor) teams - Strong executive presence and the ability to present compellingly to C-level executives and senior business/technology leaders. - Business Development experience (direct, GTM and Partners) - Market connects and Solution/ Pre-Sales capabilities - Excellent communication, interpersonal, and presentation skills - Ability to travel across and meet clients/customers - Financial acumen and budget management experience - Experience in a fast-paced, client-focused environment - Strong influential personality with effective negotiating skills - Ability to shape, adapt and improve processes #LI-KM1 Salary Range: $200,200- $270,900 a year Location Edison, NJ Function TECHNOLOGY Role Director ID 436830 Skills AI for Leadership Salary Range $200,200 - $270,900