Business Development Specialist

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

As the Business Development Specialist, you will nurture and strengthen relationships with existing customers, onboard and foster engagement with newly acquired customers, and strategically identify and develop new business opportunities that support sustained revenue growth. Being a sales guru, you will proactively manage your day by engaging with customers through a blend of primarily outbound calls, inbound inquiries, and email communications, serving as a trusted partner who strengthens relationships and drives customer success. You see each phone call as an opportunity to form a personal emotional connection with customers. You make it your mission to learn customer challenges and utilize Parts Town value proposition to provide resolutions!

A Typical Day

• Engage with customer Place a high volume of outbound calls to new and existing customers

• Identify new opportunities, develop sales solutions, close sales opportunities, and negotiate pricing.

• Drive revenue by prospecting and building a pipeline, foster personal relationships with potential and existing customers nationwide

• Identify and develop new account opportunities via account research, calling prospective clients and follow-up on existing customer orders

• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting

• Conduct research on accounts to develop an understanding of the account's business issues and other relevant information

• Work closely with your outside Territory Manager to align and support customer needs and goals.

• Collaborate with internal teams to enhance the overall customer experience.

• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.)

To Land This Opportunity

• You are great with communication & you're proficient in English (verbal and written).

• You think outside the box to exceed customer expectations! You might even say your middle name is "Above and Beyond"

• You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection

• You want to WIN! You're self-motivated, passionate, and hungry to make a big impact.

• You describe yourself as proactive - You take initiative and follow through with attention to detail!

• You are resilient. You consider rejection an exciting challenge!

• You know MS Office (Word and Excel); ERP systems such as SAP, and knowledge of CRM programs (such as Salesforce) is a bonus!

• Bonus points if are exciting about leveraging AI to strengthen engagement and drive business growth

• You retained a High School Diploma and/or combination of at least 2 years of sales/business development/customer development/account management experience

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $55,094-$74,352 which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish