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Lead Product Designer, Developer Platform

Cloudflare, Inc.
medical insurance, dental insurance, vision insurance, paid time off, sick time, long term disability, 401(k)
United States, California, San Francisco
101 Townsend Street (Show on map)
Nov 07, 2024
About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Hybrid - Austin, San Francisco, Seattle, New York, Atlanta, Denver, Toronto. Two days in the office.


About our team

The Product Experience team is a diverse group of creative people that love to learn, collaborate, solve large-scale problems, and grow together. We're looking for a curious, user-focused, and action-oriented Lead Product Designer that is driven to design the best product experiences for the Developer Platform.

The Developer Platform is a part of the Emerging Technologies & Incubation (ETI) organization where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers.

Your impact

As a Lead Product Designer, you will work closely with other designers, engineers, product managers, and stakeholders to drive the best end-to-end experiences for developers. Your work will impact the developer experiences of a growing platform of products including Cloudflare Pages, Workers, R2, Databases, Media, AI, and more. While this is not a managerial role with direct reports, we expect our Lead Product Designers to lead by example and coach the team into doing their best work.

If you're a systems-thinking Lead Product Designer who's excited to work on significant, meaningful, and complex problems with real-world impact, come help us make the Internet better! We'd love to hear from you.

What you'll do



  • Lead end-to-end developer experience design, simplifying complex problems through research, sketching, and collaboration with cross-functional teams.
  • Drive improvements across multiple touch points of the developer experience such as the product dashboard, CLI, documentation, playground, and more.
  • Partner with product managers and engineering to navigate technical trade-offs, contributing to both near-term and long-term product vision.
  • Collaborate with other designers on shared patterns, product vision, and design goals, while refining team culture and exporting best practices across the organization.
  • Facilitate workshops, design reviews, and cross-departmental initiatives, identifying shared dependencies that connect products and services.
  • Drive adoption of new design tools and methodologies, utilizing data to inform accessible service and interface designs, from research to final product.
  • Collaborate with designers and leaders across the company to elevate the overall Cloudflare user experience.
  • Mentor and coach designers, contributing to team growth and scaling design practices through documentation and decision-making frameworks.


Examples of desirable skills, knowledge and experience



  • Strong user experience and visual design skills, this is an end-to-end UX to UI role
  • Proven track record of producing high-quality end-to-end deliverables
  • 10+ years working in professional UX or product design roles
  • A portfolio or comprehensive presentation of relevant user experience and visual design work is required
  • Clearly and effectively formulate direction and strategy for the team to make decisions
  • Deep empathy with, and understanding of users' needs
  • Effective written and verbal communication skills
  • Technical expertise and an understanding of designing for developer workflows is a plus
  • Previous leadership experience is a plus


Compensation

Compensation may be adjusted depending on work location.



  • For Colorado-based hires: Estimated annual salary of $192,000 - $234,000.
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $214,000 - $262,000.
  • For Bay Area-based hires: Estimated annual salary of $225,000 - $275,000


Equity

This role is eligible to participate in Cloudflare's equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits



  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance


Financial Benefits



  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan


Time Off



  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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