Total Wireless Senior Manager Distribution Analytics

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless and Verizon Prepaid: At the forefront, Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with best superior value prop and Promos

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research's prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

The Operations & Channel Strategy team, as part of the Total Wireless (TW) Channel Management organization, orchestrates Total Wireless strategic programs and initiatives from conception to execution, ensuring channel readiness and operational excellence.

As the Channel Mgmt - Sr Mgr, you will be the key connection between the Total Wireless Distribution Strategy team and the Value Indirect field team. You will be responsible for building and maintaining the Total Wireless exclusive store territory structure and supporting the new Value Indirect field team from an operations perspective.

In this role you will:

• Maintain end-to-end ownership of multiple complex strategic initiatives/projects simultaneously and organize/prioritize them to align to the Total Wireless exclusive distribution channel's broader strategic goals.

• Manage, implement, and evolve the territory mapping model & field structure for Total Wireless exclusive distribution, leveraging geospatial analytics.

• Manage field team & territory data, ensuring it aligns to the broader Total Wireless store data.

• Serve as a Total Wireless store channel subject-matter expert, advising cross-functional teams on channel nuances, processes, and ways of working.

• Consistently deliver high quality work that fully addresses the intended criteria, goals, and objectives.

• Effectively communicate verbally and in writing to stakeholders, team members, and leadership.

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).

You'll need to have:

• Bachelor's degree or four or more years of relevant work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized experience.

• Experience with distribution and/or strategy.

• Experience in data analytics, data science, and/or process automation.

• Program and/or Project management experience.

Even better if you have one or more of the following:

• An MBA, or an M.S. in a related field.

• Project Management Professional (PMP) certification, VLSS certification in Green Belt or Black Belt.

• Experience with business intelligence and/or data analysis like Tableau, PowerBI, Alteryx and/or similar tools.

• Experience with geospatial analytics.

• 3+ years actively working in Distribution Strategy and/or Analytics.

• 3+ years of program and / or project management experience.

• Experience working with external partners and/or vendors.

• Self-motivated and able to work with minimal supervision.

• Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities.

• Excellent executive presentation skills.

• Strong verbal and written communication skills.

• A team player orientation, collaborating well with others.

• A passion for delivering exceptional experiences to partners and consumers.

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