UC Support Engineer

Key Role:

Join an innovative and exciting team providing Unified communications (UC) and Audiovisual (AV) support for Booz Allen staff and the associated systems. Provide technical consulting, client, and system maintenance support for Booz Allen facilities globally. Apply expertise in the UC/AV field, including Webcasting, videoconferencing (VTC), and collaboration support. Provide onsite or remote support for live events, broadcasts and or recordings using both physical and virtual technology. Work with other Booz Allen staff organizations to provide technical support for internal meetings, collaboration spaces, conferences, and other client workspaces. Maintain advanced expertise in networking and IT and interact regularly with and provide support for government clients and other high-level executives. This position requires the ability to work rotating hours, including evenings, and provide occasional weekend support.

Basic Qualifications:

• 3+ years of experience with UC or AV technologies
• 3+ years of experience with performing hands-on technical production for large events
• 3+ years of experience with live event support
• 3+ years of experience in customer service, including government and high-level executive audiences
• 3+ years of experience with IT based UC or AV
• 3+ years of experience with VTC endpoints, including Cisco and or Microsoft
• 3+ years of experience with virtual and streaming based event support
• Ability to obtain a Secret clearance
• HS diploma or GED

Additional Qualifications:

• Experience with Microsoft Teams Live production
• CTS Certification

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.