Clinical Program Manager (LGSW of LICSW)

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. Our more than 30 programs throughout the district provide comprehensive services that lead to mental and physical health, continued sobriety, job training, living-wage employment, and affordable housing. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $78,644 to $83,199 and may commensurate with experience.

SOME (So Others Might Eat) is currently seeking a full-time Clinical Social Work Program Manager for our Senior Services department.

Position Description: The Clinical Social Work Program Manager provides program and Administrative oversight of Kuehner Place, SOME 7-bed transitional housing program for older adults experiencing homelessness. Manages intake, enrollment, and intensive case management processes for prospective and current program participants. Participants as an active member of the clinical care team and provides clinical support and consultation to Kuehner House and Karin House residents and staff. Independently supervise night and front desk monitors, clinical interns.

Schedule: Monday-Friday; 8:00 am-4:30 pm (40 hours a week)

Required: Master of Social Work (MSW) and be licensed in the District (LGSW or LICSW) 2+ years of previous case management experience with senior and/or at-risk populations.

Preferred: Masters Degree in Social Work; 5-7 yrs. experience providing services to seniors and low-income populations; 2-3 years of case management experience; previous experience providing services in an interdisciplinary care team.

Required License/Certification: CPR/First Aide, AED, Driver's License, LGSW, or LICSW by the District of Columbia.

Knowledge/Skills/Abilities Required:

• Knowledge of care issues and resources related to aging and vulnerable populations
• Problem-solving skills
• Mission Focused
• Customer Service Skills
• Assessment skills
• Proficient with MS Office, including Word, Excel, and Outlook
• Organized with an attention to detail
• Excellent verbal and written communication skills
• Ability to work independently
• Counseling and coaching skills
• Facilitation skills
• Time Management
• Supervisory Skills

Program Management:

• Oversee management of waitlist and program intake. Assist with social service record collection for new residents ensuring efficiency and compliance with program guidelines protocol and compliance.
• Collaborate with the property management team to ensure timely move-ins and discharges
• Obtain program supplies, including food and necessities, for residents of Kuehner Place based on program goals and budget
• Identify, track, and accurately report program statistics
• Develop administrative report program statistics
• Ensure compliance with guidelines of funding sources and applicable governing bodies to provide case management.
• Create and maintain client records including documentation, case notes, assessments, etc
• Communicate regularly with evening and weekend monitor staff to identify client needs and progress.
• Contribute to department budget development, and use sound judgment to leverage resources in accomplishing department goals; Administer the budget and comply with SOME financial reporting requirements
• Contribute to strategy development and strive to improve department functions and performance; Assist in the development of standards and goals as appropriate.
• Engage in and deploy an emergency response plan, as needed.

Case Management:

• Assess senior clients and define barriers
• Provide resource referrals in the form of one-on-one support sessions, family meetings, and group sessions
• Develop person-centered care management plans with clients
• Represent Kuehner place as a member of the clinical care team
• Meet with the Clinical Director and care team for client planning collaboration and guidance
• Implement care interventions with clients
• Partner with medical clinic staff to ensure the management of resident chronic health diagnosis
• Develop case notes and provide status updates
• Escort and assist residents to medical, housing, and other appointment necessary
• Assist residents in identifying and obtaining permanent housing
• Collect and appropriately secure funds from residents to be held in escrow for housing
• Participate in senior services care team including meetings, case conferences, and training
• Manage resident issues and provide mediation and coaching
• Support Kuehner House staff with KH crisis as needed.

Supervisory:

• Ensure appropriate department staffing levels in order to meet objectives, Assess, Evaluate, and hire new employees as needed.
• Submit supervisory and administrative paperwork to Human Resources and Finance, as required; Refer to SOME Employee Handbook for policy guidance.
• Maintain professional documentation and ensure the program compliance with SOME CQI Standards
• Ensure compliance with all state, local, and federal laws governing the workplace and all department functions.
• Scheduled Staff work hours, as needed, and monitored for time and attendance; Approve time cards and requests for leave.
• Provide direction and guidance to staff members on department operations and procedures
• Define work requirements, assign tasks to staff members, and review work for quality and accuracy; Coordinate with Human Resources to update job descriptions as needed.
• Provide regular feedback on performance, monitor individual performance, conduct performance evaluations, and take steps for performance improvement as needed.
• Provide coaching and training for staff, assist staff with work processes and policies, and encourage opportunities for professional development.

Reports To: Senior Director, Senior Services

Closing Date: Open Until Filled

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

Covid-19 Considerations: In alignment with DC Health, COVID-19 vaccinations, and boosters are mandated for personnel working in SOME's healthcare-designated programs, which currently include Medical, Dental, Population Health, Behavioral Health Services (BHS), Exodus House, Jordan House, Kirwan House, Keuhner Place, Leland Place, and Mary Claire House. Requests for a medical or religious exemption will be considered for a reasonable accommodation.

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

SOME (So Others Might Eat) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME (So Others Might Eat) is also a Drug-Free Workplace.