Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 78 |
Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 8:30am - 5pm EST The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to pa...
16h
| Job Type | Full Time |
Athens, Georgia
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Athens, GA Hours: Sun, Mon, and Tuesday 10 am to 8:30 pm Due to the nature of this position ...
22h
| Job Type | Full Time |
Sr. Revenue Cycle Billing Specialist
Location: Remote Role Description: The primary objective of the Senior Revenue Cycle Billing Specialist is to effectively recover outstanding payments from aging medical insurance claims, whether working in an office setting or directly at ...
22h
| Job Type | Full Time |
Location: Work From Home Pay Rate:$16/hr. Full Time Position Shift:Agents are scheduled during the hours of 8AM-9PM EST Monday-Friday and will 1 Saturday per month from 8AM-1:30 EST. Job Title:Mortgage Customer Specialist Our employees cont...
22h
| Job Type | Full Time |
Memphis, Tennessee
PART Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Memphis, TN Hours: Sa & Su 9am - 7:30pm Due to the nature of this position and healthcare se...
22h
| Job Type | Part Time |
Louisville, Kentucky
Location: ONSITE at a Medical Facility in Louisville, KY Hours: Monday - Friday 3:30pm - 12am Pay Range: $19 - $20 hourly Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at h...
22h
| Job Type | Full Time |
Sayre, Pennsylvania
FULL-TIME ENTRY LEVEL Location: Medical facility in Sayre, PA Shift: Monday to Friday 8:00 AM to 4:30 PM GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for screening...
22h
| Job Type | Full Time |
Amherst, New York
Job location: Amherst, NY Basic Purpose and Function: Responsible for providing effective customer service for internal and external customers bycorrespondence processing, client reporting, mail handling, and resolving accountinquiries. Spe...
22h
| Job Type | Full Time |
JD -Code Auditor Job Title - Certified Auditor Position Summary: The Coding Auditor is responsible for performing thorough reviews of coded medical records to ensure coding accuracy, documentation integrity, and compliance with ICD-10-CM, I...
23h
| Job Type | Full Time |
Job Overview We are seeking a talented and detail-oriented Visual Data Evaluator to join our team. The ideal candidate will play a crucial role in ensuring the quality and accuracy of training data for our various visual models. This role r...
23h
| Job Type | Full Time |